Caring for your mental health and wellbeing

We're here to help you achieve your goals.

UWA offers many ways to get the mental health support you need to succeed in your studies and help manage your life.

Choose below which service suits you best. And if you're not sure, give us a call on 6488 2423.

If you're in a crisis or life-threatening danger, contact 000 or call Lifeline on 13 11 14.

Which service is right for me?

Early help and support

Get support now if you're stressed, worried or upset by dropping into The Living Room for a chat. 


Feel the need for some extra support? Make an appointment to chat with a Counsellor.


If you're struggling with an issue that's more complex, contact our psychologists to get support.

Urgent mental health care

If your mental health is stopping you from functioning today, UWA has a team that can help.


Counselling appointments are brief, short-term intervention sessions aimed at addressing concerns, issues or everyday events that impact your ability to achieve academic success.

As a UWA student, you have access to three free and confidential counselling appointments per calendar year with a counsellor of your choice. You can book counselling appointments directly by calling the Reception (6488 2423) or booking online.

No GP referral is required to access this service, however you may be encouraged to attend from other services such as The Living Room. If further intervention is required, you will be referred to a GP, psychologist or other relevant external service.

Book here


Psychological services provide longer-term intervention for complex mental health support needs.

A referral from your doctor (GP) is required. To receive 10 free sessions, a Mental Health Care Plan (from a GP) is needed; otherwise sessions will attract a fee (your private health cover may cover the cost or offer a rebate).

Why see a psychologist?

Is your study being impacted by personal or interpersonal issues? Individual psychology sessions can look at a range of problems you may be facing such as:

  • Anxiety or Depression
  • Traumatic events (recent or older)
  • Problematic use of alcohol and/or other drugs
  • Sexuality
  • Pre-existing mental health concerns
  • Or anything else that may be distressing or bothering you

This service is currently not available.

Book here

UWA After Hours Wellbeing Line: Call 1300 515 199

If you or someone you know needs mental health support when UWA’s on campus services are closed, the UWA After Hours Wellbeing Line offers professional help and advice, and referrals to local mental health services. It’s available 24 hours a day on weekends (from 4pm Friday afternoons to 8.30am Monday mornings each week),  on public holidays and during UWA's Christmas shutdown period.

Save 1300 515 199 in your phone contacts list now and call if you ever need help.



Man talking on phone

Urgent mental health care

For urgent mental health care and complex mental health conditions, UWA's Care and Assessment Team has the expertise to support you.

UWA's health and wellbeing team can refer you to this service if you need extra support.

Cost for this service is free.

If you're in a crisis or life-threatening danger, contact 000 or call Lifeline on 13 11 14.

Other information

  • Workshops

    Workshops are currently unavailable. This information will be updated when workshops are on offer again. 

  • cancellation policy
    • The UWA Counselling and Psychological Service is provided free of charge to all students and staff of the University.
    • In the event that you’re unable to attend a scheduled session, contact the Student Wellbeing reception as early as possible on the details at the bottom of this page, so an alternative appointment date can be scheduled for you. This also allow us to direct that newly available appointment slot towards a client-in-waiting.
    • Repeated non-attendance by clients without prior cancellation may impact on your ability to secure future appointments.
  • Confidentiality

    Your contact with the counselling service is confidential, and you will be given full written information about confidentiality in your first contact with our service.

    • All our counsellors at the service will have access to your records in case you see a different counsellor on different occasions.
    • No-one outside the service has access to your counselling record without your written consent. From time to time, it may be helpful for others to be aware of particular aspects of your contact with the service (for example, if you were referred to the Medical Centre). If this is the case, your counsellor will discuss the matter fully with you.
    • There are some particular situations that affect confidentiality. We will only release information to an external third party under the following circumstances:

    i. By your written request: with a signed statement.

    ii. Legal requirement: A search warrant or legal subpoena in the State or Federal court of law (by the Health Practitioner Regulation National Law (2009) (The National Law) as in force in each State and Territory.

    iii. Duty of care: If you are considered at risk of doing harm to yourself or to others. iv. In the unlikely event of ensuring safety, equity and/or fairness, the Counselling and Psychological Services’ Coordinator may solely disclose your engagement with this Service to Senior University officials if he/she believes this information to be essential (applicable to students only).

    v. Your de-identified data may be collected and used for internal quality improvement or research purposes.

  • Your rights and responsibilities

    When you attend your triage appointment, you will be given a written copy of your rights and responsibilities as a client of UWA’s Counselling and Psychological Services.

    Your rights as a client of our service:

    • You will be treated with equality and respect, and will receive a service that is free from any form of harassment.
    • You will receive a clear explanation of the service that you will receive.
    • You will be clear about the goals that you and your counsellor are working towards.
    • Your counsellor’s professional qualifications and affiliations will be readily available to you.
    • Expectations of you will be clearly stipulated in terms of time, homework and personal effort.
    • The appropriate means of complaint or redress will be available to you if you are dissatisfied with the counsellor’s behaviour or standard of service.
    • You will have, within reason, access to other support services.
    • If relevant, you will be provided with information pertaining to the appropriate academic appeals procedures and special consideration options that are available to you.

    This section of Your rights and responsibilities explains what we would appreciate from you in order to provide the best service possible.

    As a client of our services, we ask that you:

    • Keep communication with your counsellor open. If things are going too quickly or slowly, tell them. If you feel overwhelmed, mention it. Your counsellor will appreciate hearing this.
    • Work on your problems outside the therapy hour. This might mean completing homework or practising new behaviours. Therapy is only one small portion of your time; many changes can happen in other hours.
    • Reach out when things get worse. Tell your counsellor if you begin to feel more depressed, anxious or suicidal. There are things that can be done to help you and keep you safe.
    • Be honest. Your counsellor is not there to judge or critique you. Don’t give the answer you think is correct or that you believe your counsellor wants to hear. State the truth. There is nothing that can’t be discussed in therapy.
    • Use words rather than actions in session. If you feel like running out of the room, say it rather than getting up and doing it. If you’re so angry that you want to scream at your counsellor, using words instead of actions allows you and your counsellor to better understand what is going on. When you act out, the therapy session becomes focused on the behaviour, rather than on the emotions behind it.
    • If you decide you want to quit, tell your counsellor. A skilled counsellor will not get mad and convince you to stay in therapy. They will help identify what is going on and what the various options are. Simply cancelling an appointment and not returning phone calls or letters can be quite concerning for a counsellor.
    • Fulfil the academic requirements of your course. If you are struggling academically, tell your counsellor or speak with your faculty’s student adviser.
    • Respect the privacy of other clients. The waiting room can be a public place. Don’t impinge on others’ privacy by telling people you saw them.
    • Arrive to sessions punctually. Our time is limited and if you are running late, at best we will only be able to offer you a shorter session. If you think you’ll be late, please call ahead and let us know.
    • First speak with your faculty if you are requesting special consideration. Then bring a completed form along with any supporting documentation to your first counselling session.

Emergency contacts

Finding help outside the University

There are many services in the community that may be useful to you. One of the most appropriate is to access a Mental Health Care Plan through your doctor.

  • If you or someone you know is experiencing violence or abuse, you can contact 1800RESPECT: 1800 737 732 or chat online.
  • Headspace offers support to young people aged from 12 to 25 years to reduce the impact of depression, anxiety, stress, alcohol and drug use, and to improve relationship issues associated with sexuality, sexual health, families, and bullying.
  • Beyond Blue provides a range of self-help tools and apps for depression, anxiety and related mental health concerns.
  • Black Dog Institute provides information and a series of online self-help tools and apps suitable for any device.
  • Butterfly Foundation provides a range of services from information to treatment programs for eating disorders and body image issues.
  • QLife is Australia’s first nationally oriented counselling and referral service for people who are LGBTQIA+. It provides nationwide, early intervention, peer-supported telephone and web-based services.  
  • SANE Australia provides mental health awareness, online peer support and information, stigma reduction, specialist helpline support, research and advocacy.
  • The Desk offers a comprehensive set of online resources to support uni students to achieve mental and physical health and wellbeing.
  • Moodgym has a series of interactive resources particularly aimed at addressing depression and/or anxiety.
  • Smiling Mind App assists with mindfulness meditation.
  • My Wellbeing Mate App provides access to helplines, websites, guides, videos, inspiring talks, apps and more.
  • Family Planning Alliance Australia provides links to services in each state related to reproductive and sexual health.
  • The Western Australian government can  help you find appropriate services for your needs.

Contact us

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Office hours

9am to 4pm,
Monday to Friday

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Location - Psychology
Health and Medical Services
Second Floor, Guild Village
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Location - Counselling

First floor, Shenton House

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